How to Buy
Very often, online stores make it hard for customers to understand how to make a purchase or place an order correctly. To avoid any such nuisance with our All Spares online store, we’re offering you a detailed guide for an effortless buying and ordering experience with us.
Pricing
All Spares online store managers always keep an ear to the ground for the latest developments in the communication device market. We offer our customers not only a wide range of spare parts but also reasonable prices. Pricing for products on our website is subject to often changes as new prices are quoted for each new batch of products arriving at our warehouses.
Product Availability
If you see the Add to Cart button next to the product image on the bottom of the page, this means that the product is in stock. Please note that any prices displayed on the website next to product images are always up to date.
Warehouses (stock availability) where a specific part is currently available are highlighted in black to the right of the product image at the top of the page.
If a product is out of stock, the Contact sales team button will be displayed instead of the Add to cart button.
Shopping Cart
After you select a product, go to the shopping cart to place an order. You can go to the shopping cart by clicking on the cart icon on the product page or in the upper right corner.
Check the contents of your order in the shopping cart again and click the Proceed to checkout button.
Checkout
To go directly to checkout, use one of the below options:
Registered User
If you are a registered user, enter your username and password to access your account and place the order.
Buy without Registration
If you want to make a guest purchase without registration, please click the Buy without Registration button.
You will be redirected to a short form with limited details necessary to ship your order.
Registration
If you want to register, click the Register button to display the registration form. Be sure to fill in all fields. This information will be used to complete your order.
All new customers registering on our website get a 5% discount on their first order. To use this discount, make a purchase within 1 week of the registration date.
After registration, you will receive a message to your specified email address. It will contain your username and a registration confirmation link. Please follow the link. You will be able to access our website using your username and password only after that.
Be sure to go to the My Subscriptions section and subscribe to the updates and promotions from the All Spares store.
Shipping Method
Once you entered the required contact information, select a shipping method. Find the transportation company that’s most convenient for you for example, FedEx or DHL.
Payment
Preferred payment methods include:
PayPal is an electronic payment system that allows you to make and receive payments quickly and conveniently. Most customers prefer it. Note! PayPal can be used to pay for orders up to USD 1000.
Bank Transfer means payment to our Hong Kong bank account. It’s a preferred secure payment method. It may take up to 5 business days for the payment to land on our account.
Visa/MasterCard refers to payment for goods and services directly to our account. The payment amount for this payment method is limited to USD 1,000. Please note! Due to security provisions, we can only accept payments from cards protected by an additional personal security code, specifically Verified by Visa or MasterCard SecureCode. The ordered items will be shipped to the address indicated on your invoice. The shipping address you provide on our website has to match the billing address.
Please note! We don’t have detailed information about applicable bank commissions because those depend on the country, bank, total order price, etc. In case of a refund, such banking commissions will not be refunded because we aren’t responsible for such fees.
After you have chosen a payment method and entered all the required details, click the Checkout button.
When Is an Order Considered Completed?
After filling in the payment and delivery details, you need to confirm your order.
Your order is considered completed if you see your order number and an empty basket displayed on the screen.
After you place an order, our sales consultant will email you a confirmation with additional contact details. In addition, you can get in touch with us via our live chat or the phone number indicated on the Contacts page.
We hope this guide will help you place your order on our website as quickly and conveniently as possible. We wish you a great shopping experience across the All Spares online store!
