Charge Connectors

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Frequently Asked Questions

How to determine that the connector is faulty?

Symptoms: the device does not charge, charging occurs only in a certain position of the cable, or the connector is physically damaged.

What to do if water gets into the charging port?

It is recommended to replace the port after contact with water. Otherwise, this may lead to a short circuit and damage to the board.

Why does the device not charge even with a new connector?

Perhaps the problem is in the charge control board or the cable. Even a working port will not solve the electronics malfunction.

Does the frequency of connection/disconnection affect the connector's resource?

Yes, frequent insertion of the cable wears out the contacts and reduces their service life.

Should I clean the port myself?

Light cleaning from dust is possible, but not with metal objects - this can damage the contacts.

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